|Frequently Asked Questions (FAQ)|
What is my Blackboard User Name and Password?
Which browser should I use to access Blackboard?
Preferred Browser: If you use Internet Explorer you may want to download Mozilla Firefox which is very compatible with Blackboard. The website is www.mozilla.com.
What do I do if I cannot login?
You can visit the student password kiosk at https://service.limestone.edu/kiosk/. You will need to login with your Last Name and social security number without dashes. You will see a Reset Password to SSN link. By clicking the link, your password will be reset to your social security number.
What do I do if I get the error message below?
Could not login. Valid authentication credentials were not provided.
How do I upload an Assignment?
If you are having trouble uploading an assignment please follow these instructions. Once you are under the Assignment you are ready to submit you will need to then click "Add Attachment" which is below the submission box. This will pull up a new screen which will have the following listed Class Files and My Computer. You will need to click on My Computer and find the document you have saved on your computer. Click on the document and click open. This will add it as an attachment to the assignment. If do not see a "My Computer" icon you will need to refer back to Step 1.
I am using Word 2007. My classmates and professors cannot open my file. What can I do?
The default file extension in Word 2007 is .docx. Earlier versions of Word such as Word 97-2003 will not open this file. You need to save the file as a .doc file. You can also change the default setting for saving a Word 2007 document as a .doc file.
What is a Proctor and why do I need one?
The form needs to be submitted by the second week of class. You and your proctor will receive an email once the application has been approved. Once you have the Proctor Application form on file, there will be no need to submit another form unless you change proctors. A student can only have one proctor at any given time.
The proctor will receive passwords for the online tests by email from your instructors. We do not send out the passwords. You must request from your instructor that the passwords be sent to your proctor.
For all proctor questions, please email
A proctor is someone who will administer all exams that you take with Limestone College. A proctor must have a 4 year degree, a valid email address, and should not be a friend or relative to the student. The proctor is responsible for an adequate testing environment. The proctor must be in close vicinity to the student as he/she must be present while the student is taking exams. The meeting can be anywhere as agreed by the proctor and the student (proctor's home, student's home, work place, etc) as long as there is a computer with Internet access.
Who is my Academic Advisor?
A Student is assigned to an Academic Advisor based on Site Location. If you are a Classroom Student (take most of your classes in the Classroom setting), you should contact your Area Coordinator. If you are an Online Student, your advisor's name and contact information can be found in the LC Portal. To access the portal and view instructional videos on logging in please visit www.limestone.edu, scroll to the bottom, and click on LC Portal found under Quick Links.
Can I take 3 courses during one Term? / How do I request an overload?
Extended Campus maintaining a "B" average or better may be permitted to take more than one course in a scheduled term and may be permitted to take up to 27 semester hours in the fall semester and 27 semester hours in the spring semester. Students wishing to be enrolled in more than one Extended Campus classroom course or more than two Extended Campus Internet courses at any one time must receive permission from the Vice President for Academic Affairs. Extended Campus Students with a GPA of 3.0 or above who have received permission from the Vice President for Academic Affairs for an overload will be allowed to take one of the following:
Two Internet courses and one classroom course, OR
Three internet courses, OR
Two overlapping classroom courses (such as regularly scheduled class and "modified" schedule class).
Students must contact their Academic Advisor and should not contact the Vice President for Academic Affairs directly.
What is a Coordinated Study?
A Coordinated study may be offered to an individual junior or senior student by a full-time Limestone College faculty member when the student's special circumstances do not allow enrollment in a classroom or internet course. The coordinated study course requires individual meetings between the faculty member and the student on a weekly basis. Coordinated study courses must last a minimum of two months and consist of at least eight (8) meetings between faculty and student. A student is limited to two (2) coordinated study courses. A Coordinated study course may not be taken to repeat a course in which a student has received a low grade. Follow these steps in order to request a Coordinated Study:
A student must submit a written application for Coordinated Study on the appropriate form available in the Registrar's Office or the Extended Campus Office.
Because coordinated study courses require a significant commitment of the faculty member's time, these course must be approved by the supervising faculty member, the department chair, the division chair, and the academic dean.
A student has one week from the time the Coordinated Study materials are distributed or mailed to withdraw from a Coordinated Study with penalty.
During the semester of expected graduation, a Coordinated Study application must be received by the Registrar's Office or the Extended Campus for the Fall semester by September 30th and for the Spring semester February 28th. Graduating seniors must complete all work for Coordinated Study courses two weeks prior to the date of graduation.
What do I do if I'm having problems logging into the LC Portal?
How do I change my address?